Performance Agreements [2.10.1.c22]
As discussed on MindTools.com, conducting a performance interview and providing feedback to staff is only the first step in performance management. Supervisors also can use a performance agreement, which is a tool based on organizational objectives that encourages two-way communication to improve trust and understanding. The performance agreement:
- Outlines and provides a timeline for agreed-upon personal and organizational goals;
- Defines expectations through realistic objectives and milestones for each objective;
- Describes how objectives and milestones will be measured;
- Documents status and achievement;
- Encourages regularly scheduled meetings to follow up or modify the agreement; and
- Requires a formal sign-off by the staff and supervisor.
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