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Support: Dealing with Stress in the Workplace

The Impact of Stress on Behavioral Health Retention [2.10.2.b]

According to the Australian National Centre for Education and Training on Addiction (NCETA), stress and burnout are linked with three key job-related outcomes:
  • Reduced job satisfaction;
  • Lower organizational commitment; and
  • Increased turnover.[1]
Stress shows up in a variety of ways and can be difficult to detect in staff; stress responses are highly subjective as demonstrated in this of the 50 common signs and symptoms of stress.
According to a survey[2] conducted by MindTool.com people with good stress management skills are much more likely to be happy with their jobs. Workplace happiness was also linked to other personal effectiveness skills including team work, communication, leadership, and team-management. The study conducted with 10,310 people in 131 countries also supported that managers should strongly consider training staff in stress management and other career skills if they want to improve workplace happiness and retain staff.
 

[1] Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology, 81, 123-133.
[2] Mind Tools Ltd., (2008). Career skills and workplace happiness. Retrieved October 27, 2008, from Mind Tools White Papers Web site: http://www.mindtools.com/whitepapers/JobHappiness-MindToolsWhitePaper.pdf
 

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