Once you have taken the time and spent resources to select or develop training, it is important to evaluate results of training. This process helps you see if key concepts have been mastered by learners. By evaluating training results, your curriculum becomes an active and valuable tool to enhance and optimize organizational performance as well as to attract and retain the best talent in the field.

 

Evaluating and improving training explores different types of evaluation methods, provides detailed descriptions on levels of evaluation, and explains how to use evaluation findings to achieve desired changes in the workplace as well as to improve training methods, strategies, and delivery for future training needs.

 

Topics covered in this section include the following: