Real World Solutions for Systems Change

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Recruitment and Retention Toolkit Training Intervention Strategies [2.7]

Training Intervention Strategies

Introduction [2.7.1]

Reasons for Training [2.7.2]

Training, Education, or Awareness? [2.7.2.2]

Identifying Training Needs [2.7.2.3]

Job descriptions [2.7.2.3.1]

Credentials and standards [2.7.2.3.2]

Addiction Professionals [2.7.2.3.2.a]
Mental Health Professionals [2.7.2.3.2.b]
Social Workers [2.7.2.3.2.c]
Prevention Professionals [2.7.2.3.2.d]
Other Certifications [2.7.2.3.2.e]

Client satisfaction surveys [2.7.2.3.3]

Reviews of client records [2.7.2.3.4]

Resources on clients' records [2.7.2.3.4.a]

New requirements or skills [2.7.2.3.5]

Employee self-evaluation and feedback [2.7.2.3.6]

Employee evaluations and supervisor feedback [2.7.2.3.7]

Evaluation data and program outcomes [2.7.2.3.8]

When is Training Worth It? [2.7.2.4]

Options for Addressing Training Needs [2.7.3]

Methods of Training Delivery [2.7.3.1]

Training Groups [2.7.3.1.1]

Training Individuals [2.7.3.1.2]

Resource on Methods of Training Delivery [2.7.3.1.3]

Alternative Training Strategies and Methods that Help Learners Retain Information [2.7.3.2]

Mentoring [2.7.3.2.1]

Mentor [2.7.3.2.1.a]
Questions [2.7.3.2.1.b]

Exchange visits and cooperative projects [2.7.3.2.2]

Strategies [2.7.3.2.2.a]

Modeling [2.7.3.2.3]

Examples [2.7.3.2.3.a]

Communities of practice [2.7.3.2.4]

Community of Learning [2.7.3.2.4.a]

Job aids and resources [2.7.3.2.5]

Selecting Your Approach [2.7.4]

Factors to Consider [2.7.4.1]

Sources of Training: Internal or External? [2.7.4.2]

Keys to Successful Training [2.75]

Reinforce Training [2.7.5.2.a]

Using Vendor-Developed or Existing Training [2.7.6]

Designing and Developing Customized Training [2.7.7]

Role of Instructional Designers [2.7.7.1]

Role of Content Experts or Practitioners [2.7.7.2]

Role of Training Program [2.7.7.3]

Analyzing Tasks and Skills [2.7.7.4]

Analyzing the Training Audience [2.7.7.4.1]

Identifying Training Goals and Objectives [2.7.7.4.2]

Documenting Tasks and Skills [2.7.7.4.3]

Selecting Methodology [2.7.7.5]

Identifying Activities [2.7.7.6]

Developing and Documenting a Plan of Instruction [2.7.7.7]

Refining the Plan of Instruction [2.7.7.8]

Developing and Refining Training Materials [2.7.7.9]

Planning a Pilot [2.7.7.10]

Publicizing Training [2.7.7.11]

Evaluating and Improving Training [2.7.8]

Types of Evaluation [2.7.8.1]

Formative Evaluation [2.7.8.1.1]

Training Feedback Form

Summative Evaluation [2.7.8.1.2]

Feedback on Training [2.7.8.1.3]

Levels of Evaluation [2.7.8.2.a]

Sample Questions [2.7.8.2.a]

Using Evaluation Data to Refine Training [2.7.8.3]

Additional Resources [2.7.9]

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