Performance Agreements [2.10.1.c22]

As discussed on MindTools.com, conducting a performance interview and providing feedback to staff is only the first step in performance management. Supervisors also can use a performance agreement, which is a tool based on organizational objectives that encourages two-way communication to improve trust and understanding. The performance agreement:

• Outlines and provides a timeline for agreed-upon personal and organizational goals;
• Defines expectations through realistic objectives and milestones for each objective;
• Describes how objectives and milestones will be measured;
• Documents status and achievement;
• Encourages regularly scheduled meetings to follow up or modify the agreement; and
• Requires a formal sign-off by the staff and supervisor.

Additional information on performance agreements, including steps, tips and benefit can be found in Performance Agreements: Increasing Personal Accountability.