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Support: Dealing with Stress in the Workplace

Overview of NCETA Goal Setting Chapter and Additional Goal Setting Tools

This section deals with goal setting and is excerpted from Workforce Development TIPS (Theory Into Practice Strategies): A Resource Kit for the Alcohol and Other Drugs Field from the National Centre for Education and Training on Addiction (NCETA), Flinders University, Adelaide, Australia. Permission is granted for the use of this information.
The following topics are addressed in the chapter on goal setting in the NCETA guide:
  • The language of goal setting: Goals and objectives;
  •  How does goal setting work?
  •  Features of effective goal setting:
    • Set specific and challenging goals and objectives;
    • Build and support workers’ commitment to achieving goals and objectives;
    • Provide feedback on achievement of shorter-term objectives, as well as final goal achievement;
    • Provide rewards and recognition for achieving shorter-term objectives and final goal achievement;
    • Ensure that sufficient resources and support are available; and 
    • Ensure that workers have the appropriate knowledge, skills, and abilities required to achieve the goals and objectives.
  • Troubleshooting;
  • Setting goals for client outcomes;
  • The quantity/quality dilemma;
  • Constructive responses to difficulties;
  • Using goal setting to address workforce development challenges;
  • Successfully managing organizational change;
  • Supporting and motivating effective performance;  
  • Supporting and motivating effective teamwork; and
  • Resources for goal setting.
NCETA has a full chapter on goal setting.

Additional Goal Setting Tools

Additional resources are available through this portal:
Click here to download this as a Word document.

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