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Supervision Intervention Strategies

Recruitment and Retention Toolkit   Supervision Intervention Strategies   Emotional Intelligence and the Workplace [2.8.6]

Emotional Intelligence and the Workplace [2.8.6]

The concept of Emotional Intelligence (EI) rose to prominence with Daniel Goleman's 1995 book, “Emotional Intelligence.” Emotional intelligence is the ability to identify and manage your own emotions, identify the emotions of others, and to cheer up or calm down another person. [] These skills allow people to be more self-aware and more socially aware, which improves their effectiveness as individuals and as leaders.
To read about emotional intelligence and leadership, see Unlock Your Emotional Genius and 10 Ways to Enhance Your Emotional Intelligence by Norman Rosenthal M.D.

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