The concept of Emotional Intelligence (EI) rose to prominence with Daniel Goleman's 1995 book, “Emotional Intelligence.” Emotional intelligence is the ability to identify and manage your own emotions, identify the emotions of others, and to cheer up or calm down another person. [
https://www.psychologytoday.com/basics/emotional-intelligence] These skills allow people to be more self-aware and more socially aware, which improves their effectiveness as individuals and as leaders.