Training Groups

When many people share the same training needs, and it is preferable to train them in groups, it is possible to train them simultaneously using classroom training or to create a “virtual” classroom by means of technology.

a. Classroom training

Classroom training is preferable when:

• Training involves interpersonal skills that should be practiced with the instructor giving feedback;
• It is desirable for participants to build strong working relationships;
• Participants include subgroups who will want to meet together; or
• Interactive elements, such as the ability to ask questions and apply content to real-life scenarios, are especially critical. 

b. Webinars and other distance learning strategies

Distance learning strategies may be preferable when people who require training are dispersed geographically and transportation, expense, time, and logistics preclude in-person training. Also, there are some types of training that are conducive to a virtual strategy such as a refresher on introductory training course. Depending on the availability of equipment, especially computer hardware and software, a variety of strategies can be used for distance training. Distant learning approaches require strategic thinking about how to handle interactive course components so that participants are not talking over each other. Also, they are most effective if participants receive materials they should be familiar with in advance of the call or webinar, not at the last moment. Following are several distant learning approaches:

• Teleconferences are useful for relatively short, interactive sessions that do not involve visual material.  
• Videoconferences allow participants to see each other, the instructor, and/or materials being presented. For some training activities, this is a critical function. 
• Internet-based communication can include real-time communication as well as allow programs to be archived, facilitating access by those unable to attend the actual event, or those who want to review it later. Some options allow participants to access visual materials, including Web pages, simultaneously. Podcasts are increasingly appropriate for a variety of mobile target audiences with access to this technology. 

c. Distance learning resources

Resources on distance learning are diverse and constantly changing. It is well worth the time of the training specialist to track emerging technologies and select technological options that are most appropriate for your training needs.