Real World Solutions for Systems Change

Recruitment and Retention Toolkit Training Intervention Strategies [2.7] Designing and Developing Customized Training 2.7.7 Analyzing Tasks and Skills 2.7.7.4 Identifying Training Goal and Objectives 2.7.7.4.2

Identifying Training Goal and Objectives

The goal of the training program drives content AND the way it is presented. Everything about a document or training program flows from its goal. Until you have a goal—a desired outcome—you may have hunks of content, but no way to choose the best way of presenting them.

Specific training objectives (also called learning objectives) flow from the goal, but are much more specific. For training, the key question is: “what do you want trainees to be able to do at the end of the program?”

The Web offers a number of resources to help craft specific training objectives. For example, see:

Kevin Kruse has written a helpful article on “How to Write Great Learning Objectives.”
Donald Clark offers “A Quick Guide to Learning Objectives.”
The Free Management Library includes basic guidelines for and examples of learning objectives, written by Carter McNamara.

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