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Training Intervention Strategies

Identifying Training Needs

Training needs are identified and refined based on a variety of sources that are considered together. Too often, program managers and trainers are not aware of the implications of many of the sources described below for ongoing training. Planning for training includes developing a feedback loop so that importantinformation can be considered and training needs prioritized to give the agency the maximum practical benefit. Several areas and resources to consider in identifying training needs include the following:
  1. Job descriptions 
  2. Credentials and standards
  3. Client satisfaction surveys
  4. Reviews of client records
  5. New requirements or skills
  6. Employee self-evaluation and feedback 
  7. Supervisor evaluations and feedback
  8. Evaluation data and program outcomes

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