Evaluation data and program outcomes

Program outcomes that are lower than expected, or evaluation data that provides feedback on performance, can be used as part of a Continuous Quality Improvement (CQI) cycle that may include training.  For additional resources, see the following:

• Data Analysis Overview – is a section in Building a Recruitment and Retention Plan chapter that describes quantitative and qualitative analyses as well as categorization and coding and cross-validation.
• Data Collection Overview – is a section in Building a Recruitment and Retention Plan chapter that discusses activities necessary for data collection and methods for collecting data.
• Outcome Evaluation Outcome – is an article that provides step-by-step instruction on how to create an outcome evaluation plan.